PRIVACY POLICY

Effective Date: August 26, 2026
Last Updated: August 26, 2026

Rubio Pavers Installation LLC (“Rubio Pavers,” “Company,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information we collect and process.

This Privacy Policy explains how we collect, use, disclose, store, and otherwise process information when you visit rubiopaversinstallation.com, request a quote or consultation, submit a form, communicate with us, interact with our advertisements, use our communication channels, become a customer, or otherwise interact with Rubio Pavers.

This Privacy Policy also describes our use of advertising, analytics, measurement, remarketing, customer relationship management (“CRM”), and similar technologies that may be used in connection with our website and marketing activities.

By interacting with our website or services, you acknowledge the practices described in this Privacy Policy. Where consent is legally required for a particular activity, we will request such consent separately or through the applicable mechanism.

1. WHO WE ARE

Rubio Pavers Installation LLC provides paver installation, repair, maintenance, cleaning, sealing, and related outdoor improvement services in Southwest Florida.

Business: Rubio Pavers Installation LLC
Address: 8770 Dartmouth St, Fort Myers, FL 33907, United States
Website: rubiopaversinstallation.com
Email: info@rubiopaversinstallation.com
Telephone: (239) 406-6058

For privacy-related questions or requests, you may contact us using the information above.

2. SCOPE OF THIS PRIVACY POLICY

This Privacy Policy applies to personal information collected through or in connection with:

* our website and webpages;
* quote and consultation forms;
* landing pages and lead-generation pages operated by or on behalf of Rubio Pavers;
* online advertising campaigns;
* social media and advertising platforms;
* telephone communications;
* SMS/text messages;
* email communications;
* WhatsApp or similar messaging services when offered;
* customer service communications;
* sales and estimating processes;
* CRM and lead-management systems;
* analytics and advertising technologies; and
* other online or offline interactions with Rubio Pavers.

Third-party websites, applications, and platforms may operate under their own privacy policies and terms. Their privacy practices are governed by their respective policies.

3. PERSONAL INFORMATION WE MAY COLLECT

The information we collect depends on how you interact with us.

A. Contact and Identification Information

We may collect:

* first and last name;
* email address;
* telephone number;
* mailing or service address;
* city;
* ZIP code; and
* other contact information you voluntarily provide.

B. Project and Service Information

When you request information, a consultation, estimate, or service, we may collect:

* property or project address;
* type of project or service requested;
* project specifications and preferences;
* information regarding patios, driveways, pool decks, walkways, pavers, repairs, maintenance, or other requested services;
* photographs or other materials you voluntarily provide;
* requested appointment or consultation information;
* estimates and quotes;
* customer and project history; and
* other information necessary to evaluate, quote, schedule, or perform a project.

C. Communications Information

When you communicate with us, we may collect and maintain information concerning those interactions, including:

* emails;
* SMS/text messages;
* telephone communications and related call information;
* messages sent through website forms;
* WhatsApp or other messaging communications when used;
* customer service requests;
* inquiries;
* appointment communications;
* marketing preferences; and
* records of communications with our staff or service providers.

Where permitted by applicable law and with any notice or consent required by law, communications may be monitored or recorded for customer service, training, documentation, security, or quality-control purposes.

D. Website, Device, and Technical Information

When you visit or interact with our website, we or service providers acting on our behalf may automatically collect information such as:

* IP address;
* browser type;
* operating system;
* device type;
* device identifiers;
* approximate location derived from IP address;
* referring website or URL;
* pages viewed;
* links or buttons clicked;
* date and time of visits;
* time spent on pages;
* website interactions;
* traffic source;
* session information;
* cookie identifiers;
* advertising identifiers; and
* similar technical or usage information.

E. Advertising and Attribution Information

When you interact with our advertisements or website, we may collect or receive information concerning:

* advertisements viewed or clicked;
* advertising campaign;
* referring platform;
* campaign, source, medium, and attribution information;
* conversion events;
* website actions following an advertisement;
* form submissions;
* quote requests;
* calls or other contact events;
* cookie or device identifiers; and
* other information used to understand advertising performance.

Depending on the technologies implemented, this information may be processed through cookies, pixels, tags, APIs, server-side technologies, or similar tools.

F. CRM and Sales Information

We may store information in customer relationship management, lead-management, communication, or business systems, including:

* lead source;
* contact details;
* project interests;
* quote information;
* sales status;
* pipeline stage;
* follow-up history;
* appointments;
* communications;
* customer history;
* marketing preferences;
* service history; and
* other information reasonably necessary to manage our relationship with prospective and existing customers.

G. Information Received from Third Parties

We may receive personal information from third parties where permitted by law, including:

* advertising platforms;
* social media platforms;
* lead-generation platforms;
* analytics providers;
* referral sources;
* communications providers;
* service providers;
* business partners; and
* other sources through which you choose to interact with Rubio Pavers.

For example, if you submit information through an advertisement or lead form on a social media platform, that platform may provide the information you submitted to us.

4. HOW WE COLLECT PERSONAL INFORMATION

We may collect personal information:

Directly from You

For example, when you:

* complete a form;
* request a quote;
* request a consultation;
* call us;
* send an email or text message;
* communicate with us through a messaging service;
* schedule an appointment;
* request or purchase services; or
* otherwise provide information to us.

Automatically

Certain information may be collected automatically when you use our website through cookies, pixels, tags, scripts, local storage, server logs, APIs, and similar technologies.

From Advertising and Social Media Platforms

We may receive information generated through your interaction with our advertisements or business profiles on platforms such as Google, Facebook, Instagram, or other advertising and social media services.

From Service Providers and Business Systems

Providers that assist us with website hosting, analytics, advertising, communications, CRM, scheduling, lead management, security, and related business operations may process or provide information on our behalf.

5. HOW WE USE PERSONAL INFORMATION

We may use personal information for legitimate business and commercial purposes, including to:

Provide Services and Respond to Requests

* respond to inquiries;
* provide estimates and quotes;
* schedule consultations or appointments;
* evaluate prospective projects;
* provide requested services;
* communicate regarding projects;
* provide customer support; and
* manage our customer relationships.

Sales and Lead Management

We may use information to:

* create and manage lead records;
* identify the source of an inquiry;
* assign and manage leads;
* maintain sales pipelines;
* conduct follow-ups;
* manage estimates and consultations;
* maintain customer histories; and
* improve our sales and customer-service processes.

Marketing and Advertising

Subject to applicable law and your communication preferences, we may use personal information to:

* advertise our products and services;
* send promotional communications;
* conduct email marketing;
* conduct SMS/text-message marketing;
* conduct telephone marketing;
* reconnect with prospective or existing customers;
* create advertising audiences;
* conduct remarketing or retargeting;
* measure advertising effectiveness;
* attribute leads and conversions to advertising campaigns;
* optimize advertising campaigns; and
* understand how customers discover and interact with Rubio Pavers.

Analytics and Website Improvement

We may use information to:

* understand website traffic;
* measure website performance;
* understand visitor behavior;
* diagnose technical problems;
* improve website functionality;
* analyze demand for our services;
* improve user experience; and
* develop or improve our marketing and business strategies.

Security and Legal Compliance

We may use information to:

* prevent fraud and misuse;
* protect our website, systems, customers, employees, and business;
* investigate security incidents;
* maintain records;
* enforce agreements;
* establish, exercise, or defend legal claims;
* respond to lawful governmental or legal requests; and
* comply with applicable laws and regulations.

6. COOKIES, PIXELS, TAGS, AND SIMILAR TECHNOLOGIES

Our website may use cookies and similar technologies to operate the website, remember preferences, understand website usage, measure performance, support advertising, and measure or optimize marketing campaigns.

These technologies may include:

* browser cookies;
* pixels;
* tags;
* scripts;
* local storage;
* advertising identifiers;
* conversion tracking technologies;
* server-side measurement technologies; and
* similar technologies.

Depending on the configuration of our website and marketing systems, these technologies may collect or process information such as IP address, device information, browser information, website activity, page views, advertising interactions, referring URLs, cookie identifiers, and conversion events.

Some technologies are necessary for the website to function. Others may be used for analytics, measurement, advertising, attribution, or remarketing.

Where required by applicable law, we will request consent before activating technologies for which prior consent is legally required.

Browser controls, privacy settings, advertising-platform controls, or consent-management tools may also allow you to control certain technologies. Disabling some technologies may affect website functionality or our ability to measure website usage accurately.

Additional information about the specific cookies and technologies used on our website may be provided through a cookie notice, consent-management interface, or cookie policy where applicable.

7. ANALYTICS AND MEASUREMENT

We may use analytics and measurement services, including services provided by Google or other technology providers, to understand how visitors interact with our website and how our marketing campaigns perform.

Depending on the services and configurations in use, analytics providers may process information concerning your device, browser, IP address, website interactions, traffic source, pages visited, and similar information.

We use this information to analyze traffic, improve our website, understand customer journeys, measure advertising performance, and optimize our marketing activities.

8. ADVERTISING, REMARKETING, AND CONVERSION MEASUREMENT

We use advertising, analytics, and measurement technologies provided by Google and Meta (including Facebook and Instagram) to advertise Rubio Pavers, understand how users interact with our website and advertisements, measure conversions, attribute leads to marketing campaigns, create advertising audiences, conduct remarketing, and optimize advertising performance.

These technologies currently include, as applicable:

* Meta Pixel;
* Meta Conversions API;
* Google Analytics 4;
* Google Ads conversion tracking;
* Google Ads remarketing;
* Google Enhanced Conversions;
* Meta Custom Audiences;
* Google Tag Manager; and
* related cookies, pixels, tags, APIs, and measurement technologies.

Through these technologies, we and our advertising and analytics providers may process information such as:

* IP address;
* browser and device information;
* cookie and advertising identifiers;
* pages viewed;
* website interactions;
* advertisements viewed or clicked;
* referring URLs and traffic sources;
* form submissions;
* quote requests;
* calls or other contact events;
* conversion events; and
* other information used for advertising measurement, attribution, remarketing, and campaign optimization.

Certain advertising and measurement technologies, including Enhanced Conversions and Meta’s advertising and conversion technologies, may involve the transmission of first-party information such as an email address, telephone number, name, address, or other identifiers.

Where applicable, such information may be hashed or otherwise transformed before or during transmission and used to help match conversion events or audience information with accounts maintained by the applicable advertising platform.

We use these technologies to measure advertising effectiveness, understand whether advertisements result in inquiries or customers, improve campaign performance, create or manage advertising audiences, conduct remarketing, and better understand the customer journey.

Google and Meta may process information they receive in accordance with their applicable terms, agreements, and privacy practices.

Where consent or another legal requirement applies to the use of a particular advertising or tracking technology, Rubio Pavers will use that technology subject to the applicable legal requirements.

9. CUSTOM AUDIENCES AND FIRST-PARTY ADVERTISING DATA

Where permitted by applicable law and platform requirements, Rubio Pavers may use information from prospective or existing customers in connection with Meta Custom Audiences and related Meta advertising functionality.

This may include information such as email addresses, telephone numbers, or other identifiers that Rubio Pavers has collected directly in connection with inquiries, customer relationships, or other interactions with our business.

Depending on the advertising technology being used, information may be hashed or otherwise technically transformed before or during transmission to the advertising platform.

We may use these technologies to:

* reach people who previously interacted with Rubio Pavers;
* create or manage advertising audiences;
* conduct remarketing or retargeting;
* suppress certain existing customers or audiences from particular campaigns;
* measure advertising effectiveness;
* attribute conversions;
* improve advertising relevance; and
* optimize advertising campaigns.

Meta may attempt to match identifiers provided by Rubio Pavers with users of its services and process resulting information in accordance with its applicable terms and privacy practices.

Rubio Pavers does not sell its customer or lead databases to third parties.

We may modify, discontinue, or implement advertising and measurement technologies over time. If a new use of personal information materially changes the practices described in this Privacy Policy, we may update this Privacy Policy and implement any additional notice, consent, or privacy controls required by applicable law.

10. CRM, LEAD MANAGEMENT, AND CUSTOMER FOLLOW-UP

Rubio Pavers uses Leap CRM, a customer relationship management and business management platform designed for contractors, to help manage prospective customers, existing customers, projects, sales activities, communications, and related business operations.

Personal information collected by Rubio Pavers may be entered into, stored in, or otherwise processed through Leap CRM.

Depending on your relationship and interactions with Rubio Pavers, information processed through our CRM may include:

* name and contact information;
* telephone number and email address;
* service or project address;
* lead source;
* project type and project details;
* photographs, documents, or other project-related information;
* estimates and proposals;
* appointments and scheduling information;
* sales status and pipeline stage;
* communications and follow-up history;
* customer and service history;
* contracts or transaction-related records;
* payment or invoice-related information, where applicable;
* marketing and communication preferences; and
* other information reasonably necessary to manage a prospective or existing customer relationship or project.

We may use information maintained through Leap CRM to:

* organize and manage leads;
* respond to inquiries and quote requests;
* manage prospective and existing customer relationships;
* prepare and manage estimates or proposals;
* schedule appointments and projects;
* maintain records of customer communications;
* conduct sales follow-up;
* manage sales pipelines and project workflows;
* coordinate project activities;
* maintain customer and project histories;
* provide customer service;
* manage invoicing or payment-related activities where applicable;
* analyze business and sales performance; and
* maintain appropriate business records.

Leap may process personal information on behalf of Rubio Pavers in connection with the CRM and related services that Rubio Pavers uses. Such processing is subject to the applicable contractual arrangements between Rubio Pavers and Leap and to Leap’s own privacy and security practices.

Access to information maintained within our CRM is intended to be limited to authorized Rubio Pavers personnel and authorized service providers who require access for legitimate business purposes.

We may also connect or integrate Leap CRM with other authorized business, communication, advertising, analytics, scheduling, payment, or marketing systems where reasonably necessary for our operations. When information is transferred through such integrations, we use it for the purposes described in this Privacy Policy and subject to applicable law.

We do not authorize Leap or other service providers acting on our behalf to sell Rubio Pavers customer information for their own independent marketing purposes.

11. EMAIL, SMS, TELEPHONE, AND OTHER MARKETING COMMUNICATIONS

Where permitted by applicable law, and where required based on consent or another legally permitted basis, we may contact you by email, telephone, SMS/text message, or other communication channels regarding our services, quotes, appointments, projects, promotions, or other marketing communications.

Consent to receive marketing communications is not a condition of purchasing our services where applicable law prohibits making such consent a condition of purchase.

SMS/Text Messages

If you have consented to receive marketing SMS/text messages, you may withdraw that consent at any time by replying STOP to a message or by contacting us.

Message and data rates may apply depending on your mobile carrier and plan.

Email

You may unsubscribe from promotional emails by using the unsubscribe mechanism contained in the email or by contacting us.

Telephone

You may request that we stop making marketing calls to you by informing us during a call or contacting us using the information provided in this Privacy Policy.

We will take reasonable steps to honor valid opt-out requests as required by applicable law.

Transactional, service-related, project-related, security, or other non-marketing communications may still be sent when appropriate and legally permitted.

12. HOW WE DISCLOSE PERSONAL INFORMATION

We may disclose personal information to third parties when reasonably necessary for the purposes described in this Privacy Policy, to operate our business, provide our services, conduct marketing and advertising activities, or comply with applicable law.

Depending on the services and technologies we use, categories of recipients may include:

Website and Hosting Providers

Providers that host, maintain, secure, or support our website, landing pages, technology infrastructure, and related online services.

CRM and Business Management Providers

We use Leap CRM to assist with lead management, customer relationship management, project management, sales workflows, communications, scheduling, reporting, and related business operations.

Personal information may be transmitted to, stored in, or otherwise processed through Leap as necessary for Rubio Pavers to use these services and manage prospective and existing customer relationships.

Advertising and Marketing Platforms

We use advertising and marketing services provided by companies including Google and Meta (including Facebook and Instagram).

Personal information, online identifiers, website activity, conversion information, and other information described in this Privacy Policy may be processed or transmitted through these platforms in connection with advertising, remarketing, audience creation, attribution, conversion measurement, and campaign optimization.

Depending on the technology involved, certain first-party identifiers, such as an email address, telephone number, name, address, or other information, may be hashed or otherwise technically transformed before or during transmission.

Analytics and Measurement Providers

We use analytics and measurement technologies, including Google Analytics 4 and related Google technologies, to understand website usage, analyze traffic, measure conversions, evaluate advertising performance, and improve our website and marketing activities.

These providers may process technical, device, browser, website-usage, advertising, and conversion information as described elsewhere in this Privacy Policy.

Communications Providers

We may use third-party providers to facilitate:

* email communications;
* SMS/text messaging;
* telephone communications;
* call tracking;
* WhatsApp communications; and
* other communications with prospective and existing customers.

These providers may process contact information, communications information, technical information, and related records as necessary to provide their services.

Advertising Technology and Conversion Providers

We use technologies including Meta Pixel, Meta Conversions API, Google Ads conversion tracking, Google Ads remarketing, Google Enhanced Conversions, Meta Custom Audiences, and Google Tag Manager as described in this Privacy Policy.

These technologies may result in information being transmitted to or processed by Google, Meta, or other authorized technology providers for purposes such as conversion measurement, attribution, remarketing, audience management, advertising delivery, and campaign optimization.

Contractors and Other Service Providers

We may disclose information to contractors, subcontractors, consultants, vendors, or other service providers where reasonably necessary to perform services for Rubio Pavers or to support our business operations.

We provide such parties access only to information reasonably necessary for the applicable business purpose, subject to applicable contractual arrangements and law.

Professional Advisers

We may disclose information to attorneys, accountants, insurers, consultants, and other professional advisers where reasonably necessary to obtain professional services, manage risk, protect our business, or comply with legal obligations.

Government and Legal Authorities

We may disclose personal information when we reasonably believe disclosure is necessary to:

* comply with applicable law or regulation;
* respond to lawful legal process, court orders, subpoenas, or governmental requests;
* investigate suspected fraud, misuse, or unlawful activity;
* protect the rights, property, security, or safety of Rubio Pavers, our customers, employees, or others; or
* establish, exercise, or defend legal claims.

Business Transactions

If Rubio Pavers is involved in a merger, acquisition, financing, restructuring, bankruptcy, sale of assets, transfer of ownership, or similar business transaction, personal information may be disclosed or transferred as part of that transaction, subject to applicable law.

We do not authorize service providers acting on our behalf to use Rubio Pavers customer information for their own independent purposes except as permitted by our agreements with them or applicable law.

13. SALE OF PERSONAL INFORMATION

Rubio Pavers does not sell personal information for monetary consideration as part of its ordinary business operations.

However, certain privacy laws may define terms such as “sale,” “sharing,” or “targeted advertising” more broadly than the ordinary meaning of selling information for money. Certain advertising or analytics technologies may therefore constitute regulated disclosure or sharing in jurisdictions where those broader definitions apply.

Where applicable law grants you a right to opt out of such activity and that law applies to Rubio Pavers and to your information, we will provide or honor the legally required mechanism.

14. THIRD-PARTY PLATFORMS AND SERVICES

Our website or communications may contain links to or integrations with third-party websites, social media platforms, maps, review platforms, messaging services, or other third-party services.

These services may collect information directly from you or your device according to their own privacy policies.

For example, interacting with services operated by Google, Meta, Instagram, WhatsApp, or other providers may result in those providers independently processing information under their respective privacy terms.

Rubio Pavers does not control the independent privacy practices of third-party services.

We encourage you to review the privacy policies and settings of services you use.

15. DATA RETENTION

We retain personal information only for as long as reasonably necessary for the purposes for which it was collected and for legitimate business or legal purposes.

Retention periods may vary depending on:

* the nature of the information;
* whether you are a prospective or existing customer;
* the status of a project or transaction;
* our ongoing relationship with you;
* marketing preferences;
* contractual requirements;
* recordkeeping requirements;
* applicable statutes of limitation;
* tax, accounting, insurance, or legal obligations;
* fraud prevention;
* dispute resolution; and
* security requirements.

When personal information is no longer reasonably required, we may delete, anonymize, aggregate, or otherwise dispose of it in accordance with our retention practices and applicable law.

Opt-out and suppression information may be retained for the purpose of ensuring that we continue to respect your communication preferences.

16. DATA SECURITY

We use reasonable administrative, technical, and physical safeguards designed to protect personal information against unauthorized access, acquisition, disclosure, alteration, destruction, or misuse.

Such measures may include, where appropriate:

* access controls;
* account authentication;
* limiting access according to business need;
* security practices for business systems;
* vendor management;
* backups;
* system monitoring; and
* other reasonable security measures.

No website, network, electronic communication, database, or information system can be guaranteed to be completely secure. Therefore, we cannot guarantee absolute security.

If we become aware of a security incident involving personal information, we will evaluate and respond to the incident in accordance with applicable law.

17. DATA BREACH NOTIFICATION

Where required by applicable law, Rubio Pavers will provide legally required notifications to affected individuals and/or governmental authorities following a qualifying breach of personal information.

18. YOUR PRIVACY CHOICES AND REQUESTS

Depending on the law applicable to you and to Rubio Pavers, you may have certain rights or choices concerning your personal information.

These may include, where legally applicable, the ability to request:

* information about personal information we maintain about you;
* access to certain personal information;
* correction of inaccurate information;
* deletion of certain personal information;
* withdrawal of certain consent;
* cessation of marketing communications; or
* other rights provided by applicable law.

Not every privacy right available under a particular state or country’s law necessarily applies to Rubio Pavers or to every individual.

We will evaluate privacy requests according to the law applicable to the requester, the information, and Rubio Pavers.

To submit a privacy request, contact:

Email: info@rubiopaversinstallation.com
Telephone: (239) 406-6058
Mail: Rubio Pavers Installation LLC, 8770 Dartmouth St, Fort Myers, FL 33907, United States

We may need to verify your identity before completing certain requests. Verification may require information reasonably necessary to confirm that the request relates to you.

We may deny or limit a request where permitted or required by applicable law and will handle legally applicable requests within the time required by applicable law.

19. ADVERTISING AND TRACKING CHOICES

Depending on your browser, device, location, and the technologies being used, you may be able to manage certain advertising or tracking technologies through:

* browser cookie settings;
* device privacy settings;
* advertising-platform settings;
* cookie or consent controls available on our website; or
* other industry or platform opt-out mechanisms.

Blocking or deleting cookies does not necessarily prevent all forms of measurement or advertising technologies from operating.

Where applicable law requires Rubio Pavers to recognize a particular legally valid browser-based opt-out preference signal, we will process such signals as required by applicable law.

20. DO NOT TRACK

Some browsers offer a “Do Not Track” (“DNT”) setting. Because there is not a universally accepted standard governing how websites should respond to DNT signals in all circumstances, our website may not respond to traditional DNT signals.

This does not affect any obligation we may have to recognize legally required opt-out preference signals in jurisdictions where such requirements apply to Rubio Pavers.

21. CHILDREN’S PRIVACY

Our website and services are directed to homeowners, property owners, businesses, and other persons seeking paver and related services and are not directed to children.

We do not knowingly collect personal information online from children under 13 in circumstances governed by the Children’s Online Privacy Protection Act (“COPPA”).

If you believe that a child has provided personal information to us inappropriately, please contact us so that we can evaluate and, where appropriate, delete the information.

22. UNITED STATES AND INTERNATIONAL USERS

Rubio Pavers is located in Florida, United States, and its services are primarily directed to customers within its Florida service area.

Our service providers and technology providers may operate infrastructure or process information in locations outside Florida or outside the United States.

As a result, information may be processed or stored in jurisdictions whose data-protection laws differ from those of your jurisdiction.

If our activities become subject to laws imposing specific international data-transfer requirements, we will implement the measures required by applicable law.

23. LEGAL REQUESTS AND COMPLIANCE

We may preserve, use, or disclose information when reasonably necessary to comply with applicable law, regulation, legal process, governmental request, court order, subpoena, or other lawful requirement.

We may also process information when reasonably necessary to investigate or prevent fraud, abuse, security threats, violations of our agreements, or activity that could harm Rubio Pavers, our customers, or others.

24. CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, services, legal requirements, or other circumstances.

When we update this Privacy Policy, we will revise the “Last Updated” date at the top of this page.

If changes materially affect how we process personal information, we may provide additional notice or request consent where required by applicable law.

We encourage you to review this Privacy Policy periodically.

25. CONTACT US

Questions, concerns, or requests concerning this Privacy Policy or our privacy practices may be directed to:

Rubio Pavers Installation LLC
8770 Dartmouth St
Fort Myers, FL 33907
United States

Email: info@rubiopaversinstallation.com
Telephone: (239) 406-6058

When contacting us regarding a privacy request, please provide sufficient information for us to understand and respond to your request.